What does it do?

It displays a payment screen with a Venmo button. When the Tapper taps it, the Venmo flow opens, they confirm the amount, and the payment is processed. Both the order creation and the capture run server-side through your connected PayPal business account, so amounts can’t be tampered with in the browser.

Payments are USD only.

When should you use it?

  • Tip jars — a tag at the counter or table that lets customers leave a tip
  • Donations — a “Support us” tag for nonprofits, creators, or events
  • Fixed-price sales — a tag on a product or flyer that charges one set price
  • Per-tag pricing — a tag whose price is stored in its tag data, so the same interaction charges a different amount per item

Connect PayPal first

The Venmo Pay step pays out to your PayPal business account. Connect it once before you use the step:

  1. Go to the Apps page and open the PayPal card.
  2. Enter your PayPal Client ID and Client Secret (from your PayPal developer dashboard).
  3. Choose an environment — Sandbox for testing or Live for real payments.
  4. Save, then use Test connection to confirm the credentials work.

The connection is shared across your organization. If it isn’t connected, the Venmo Pay step builder shows a reminder with a link to set it up.

How do you set it up?

  1. In the Interaction Builder, click Add Step → Venmo Pay (Actions category).
  2. Pick a scenario preset to start from — each one fills in sensible defaults:
    • Tip jar — suggested amounts plus an optional custom amount
    • Fixed price — a single set amount
    • Donation — suggested amounts with a higher custom ceiling
    • From tag data — the amount comes from a tag field, e.g. {{ price }}
  3. Configure the amount for your scenario (see below).
  4. Set the Title, Message, and Item name shown on the payment screen. All support KDS and form templates.
  5. Publish and assign the interaction to a Kitetag Group.

Setting the amount

There are three ways to set what the Tapper pays:

  • Suggested amounts (tip jar / donation) — Enter a comma-separated list like 3.00, 5.00, 10.00. The Tapper picks one before the Venmo button loads. Turn on Allow custom amount to let them type their own, bounded by a minimum and maximum.
  • Fixed amount — A single price every Tapper pays.
  • From a field — A template such as {{ price }} that resolves from the tag’s data or an earlier Form Input step, so each tag (or each Tapper) can pay a different amount.

The builder shows a warning until an amount is configured, so you can’t publish a step that has nothing to charge.

Options

  • Continue after a successful payment — When on, the flow shows a thank-you confirmation and then advances to the next step automatically. Turn it off to let the Tapper continue manually, or leave it on a payment as the last step to end the flow.
  • Show a skip button — Adds a “No thanks” style link so a tip or donation stays optional. You can customize the label.

Good to know

  • Not a terminal step. You can place a Message (“Thanks!”) step after Venmo Pay, or make the payment itself the last step.
  • USD only for now — the currency selector is fixed to USD.
  • The Venmo button is designed for mobile, which is where taps happen. On desktop, PayPal may fall back to its standard checkout.

Next steps

Last updated 10 Jun 2026, 20:39 -0700 . history